TERMS AND CONDITIONS
ONLINE APP

APP Service Use Agreement (Agreement) between User as APP User (User) and APP as PT IMPERIUM HAPPY PUPPY as APP Manager, this contains the terms and conditions for using APP services that apply to Users to be able to use APP. PT IMPERIUM HAPPY PUPPY can henceforth be referred to as the term "We".

Please read carefully this Agreement. You must read, understand, accept and agree to all terms and conditions in this Agreement before using the application and / or accepting the content contained in it.

By using the application and / or continuing access to APP, you agree to our terms and conditions, and therefore agree to be bound by a contract with us and therefore you declare agreement to be able to receive services and access to all content contained in this application .

If you do not accept and agree to this Agreement, you are not permitted to further access the APP website and are welcome to leave the APP site.

USE THE APP

All information, data, or anything contained on this website are the property of PT IMPERIUM HAPPY PUPPY (hereinafter referred to as HAPPY PUPPY Family Karaoke) and belong to the official holders of the trademarks, logos, materials concerned.

HAPPY PUPPY Family Karaoke grants permission to use information, data, song data, promotions, services and derivatives in any form contained in this APP (hereinafter referred to as Website Data), with the following conditions:

  1. Permission to use is given with conditions
  2. Personal use
  3. Reasonable use is not excessive according to HAPPY PUPPY Family Karaoke's own judgment.
  4. Prohibited
  5. Using Website Data for commercial purposes, or
  6. Republish, in whole or in part the Website Data or its derivatives, for any purpose, whether or not to obtain profits from the publication, or
  7. Give permission, use rights, sell, lease, lend, borrow or lease Data Website and its derivatives in any form.

If you do not agree to any part of these Terms of Use, you must stop using APP and Website Data, and all copies of Website Data must be destroyed immediately. Any violation of this provision can be prosecuted, and the maximum sentence allowed by law will be sought.

PRELIMINARY

  1. This agreement is regulated and interpreted based on the Law of the Republic of Indonesia (Indonesia). The parties mentioned in this Agreement hereby agree to submit to the court in Indonesia.
  2. In this Agreement what is meant by "User" is an individual, whether Indonesian citizen, foreign citizen, or legal entity with the ability to use computers, networks, computers and / or other electronic media able to access APP in accordance with their needs. This includes users who have registered on the APP site as Registered Users or the User pays for certain services that may be provided by the APP site.
  3. By accessing or using this APP, Users who fall into the above categories knowingly and without coercion from any party declare themselves to agree to accept all terms and conditions set forth in this Agreement. As a User, the User is bound to the terms and conditions in the Agreement that apply in the event that the User accesses or uses this APP. If the User does not accept all terms and conditions in this Agreement, the User is required to immediately leave the APP site.
  4. We may change or renew this Agreement at any time by including the amended or updated Agreement on the site and the amended and updated terms and conditions will take effect immediately after the modified and updated terms and conditions are listed by APP, and the User is required to read the new terms and conditions at any time and be deemed to have agreed to such changes or updates if after they are listed in APP and the User continues to use APP.

GENERAL TERMS OF USE OF THE SITE

When visiting and using this site, including every feature and service, each User is obliged to comply with the following Site User provisions:

  1. Users who are at least 17 years old, or who have legally recognized requirements are included in the category of Users who are adults / apart from the Child Protection Law.
  2. Each User agrees not to copy, use or download all information, text, images, video recordings, directories, documents, databases or advertisements contained in APP or obtained through APP for any purpose including and not limited to resale or redistribute the contents of APP, conduct mass marketing (via email, SMS, regular mail or other), run a business to compete with APP or use APP for commercial purposes outside of transactions with APP. Users are not permitted to take APP contents systematically to create or compile, directly or indirectly, collections, compilations, databases or directories (either using automated devices or manual processes) without our written permission. In addition, Users are not permitted to use the contents or materials mentioned above for any purpose that is not stated in this Agreement.
  3. When visiting and using APP, including every feature and service, each user does not allow:
    • violates any applicable law, the rights of others including intellectual, human rights, and others, and the rules set forth in this Agreement.
    • provides information and content that is wrong, inaccurate, misleading, defamatory, immoral, contains pornography, is discriminatory or racist.
    • take actions that can disrupt the system of advice or input and / or ratings (such as displaying, importing or exporting information or input from outside sites or using it for purposes not related to APP).
    • provide accounts on APP (including suggestions or input) and account names to other parties without our knowledge.
    • spreading spam, things that are not immoral, or a large number of electronic messages, serial messages.
    • spread viruses or all other similar technologies that can damage and / or harm APP, its affiliates and other users.
    • incorporating or transferring features on APP is no exception without our knowledge and approval.
    • store, imitate, change or distribute APP content and features, including the manner of services, content, copyright and intellectual property contained in APP.
    • retrieve or collect information from other users, including email addresses, without the knowledge of other users.
  4. We reserve the right to restrict or not provide access, or provide different access to be able to open the APP and the features in it to each User, or change one of the features or enter new features without prior notice. Each User is aware that if APP cannot be used in whole or in part for any reason, then any activity carried out by the User may be interrupted. Each User hereby agrees that for any reason, we release from all forms of liability to the User if the person concerned cannot use APP (whether due to interruption, restricted access, changing features or not including certain features again or for other reasons); or if the communication or transmission is delayed, failed or cannot take place; or if there is a loss (directly, indirectly) due to the use or not use of APP or one of the features in it.
  5. By continuing to access or continue to use APP, the User is deemed to have read, understood and agreed to APP's provisions regarding Privacy Policy governing the problem of using information entered by each User into APP. The user accepts these conditions as well as any additions or changes. The user understands and knows consciously that We can change the terms of this Privacy Policy at any time and will post the latest version in APP. If you continue to use APP, the User is deemed to have accepted and agreed to the terms of the Privacy Policy listed on the APP at the time of use.
  6. Users acknowledge and agree that the prices listed on APP may change at any time and without prior notice.
  7. This APP is only permitted for the purposes and interests of online booking and information related to this APP service.
  8. Users are not permitted to load and publish content that:
    • Violate copyrights, patents, trademarks, service marks, trade secrets or other ownership rights.
    • Threaten, indecent, pornographic or could lead to all obligations of Indonesian civil or criminal law or international law.
    • Contains bugs, viruses, worms, trap doors, trojan horses or codes and other dangerous properties.

REGISTERED USERS - MEMBERSHIP (CUSTOMER DATA PRIVACY POLICY)

  1. Become a Registered User, hereinafter referred to as "Member APP", free of charge.
  2. By choosing to create an account as a member of APP, APP members will create an account name and password when completing the registration process.
  3. APP members are responsible for maintaining the confidentiality and security of account names and passwords and registered users are fully responsible for all activities in the name of registered user accounts.
  4. We collect and process your personal information and data such as your name, address, telephone number, photo, e-mail address and location when you register with APP. You are obliged to provide accurate and complete information and update the information from time to time and agree to provide us with any proof of identity that we reasonably request that we be able to provide you with a complete and maximum service.
  5. After your APP Member Account is active, you agree to receive communications from us through your registered mobile number regarding our services. You agree that any communication you receive from us will not be considered (unsolicited communication) and / or violation of your registration.
  6. You represent and guarantee that you are an individual who is legally entitled and competent to enter into and enter into agreements under the laws of the Republic of Indonesia, specifically the Terms of Use, to use APP. If these conditions are not fulfilled, we have the right under the law to cancel any agreements made with you. You further declare and warrant that you have the right, authority and capacity to use the Service and comply with the Terms of Use. If you register for and on behalf of an institution, you also declare and guarantee that you are authorized to act for and on behalf of that institution in establishing and binding these institutions to these Terms of Use and registering the institution for use of the Service.
  7. We have the full right to limit, block or terminate the services of an account, prohibit access to APP and content, services, and slow down or delete hosted content, and take legal steps to safeguard APP Members or other users if We consider APP Members or other users violate applicable laws, infringe intellectual property rights of related parties, or commit an infringement that violates the things stated in this Agreement.
  8. That APP Members are not permitted to sell, attempt to sell, offer to sell, give, surrender or assign accounts, User IDs or Passwords to third parties without our prior written knowledge and approval. We may suspend or terminate APP Member Accounts or Party accounts that receive transfers from APP Members who are sold, offered for sale, given, submitted or transferred in violation of the provisions in this Article. If with our limited ability to identify this violation, all consequences and risks are the responsibility of the transferring APP Member.
  9. In the event of a password disclosure for your APP account in any way that occurs is not our fault and results in unauthorized and / or unauthorized use of your APP account, requests for information made through APP will still be considered legitimate requests unless you tell us about it before we provide the requested service.
  10. APP members agree to:
    • Immediately notify us of any allegations of unauthorized / valid use in the name of your Member's account.
    • Ensure that APP members log out of the account at the end of each activity on APP to avoid possible misuse of the account.
  11. You must report to us if you lose control of your APP account. You are responsible for every use of your APP account even if the account has been misused by another party.
  12. You can upload information, photos, videos, content, ratings, comments in the product review features contained in the APP, where the results of your upload will be consumed by other APP users. You are prohibited from uploading containing ethnic, religious, racial and intergroup ("SARA") elements, pornography, violations of intellectual property rights. We reserve the right to delete or block the results of your upload if the upload violates the Terms of Use.
  13. You are not allowed to harm, misuse, change or modify the APP in any way. We reserve the right to stop further use of your APP account if you use APP without adhering to the Terms of Use.
  14. You are only permitted to use this Application to use the Services provided in this Application and other purposes in accordance with applicable laws and regulations. To be more explicit, you are prohibited from using this APP to commit fraud in any form and / or create inconvenience to other parties or parties that provide the Service, misuse any information you have obtained from using the Service, and take any action that harasses or threatens the party providing Service.
  15. Information provided by us cannot be interpreted as a binding offer or suggestion. The decision to use the Service is entirely in your control. Everything you decide and / or do on the basis of reliance on information in this APP is at your own full risk.
  16. You understand and agree that your use of APP is also subject to our Privacy Policy as may be amended from time to time. By using APP, you are deemed to give consent that is set out in our Privacy Policy.
  17. You are prohibited from using APP for things that are prohibited by applicable laws and regulations.

USER RIGHTS AND OBLIGATIONS

  1. Each user is obliged to pay in full for transactions carried out in accordance with the terms of the transaction and payment.
  2. Each User is responsible for all things done in the APP above the User's name.
  3. Each User is fully responsible if the User violates the conditions specified in this Agreement, and agrees to release us and its affiliates for all losses resulting from violations committed by the User.
  4. The user is entitled to get the rental of the appropriate room and has been paid in full by the User, cannot be returned or canceled unilaterally by the User.
  5. The user is entitled to get a rent for the room that has been paid in full as long as the room is listed at the right price and does not contain incorrect information, including, not limited to, due to typos or APP operational system errors.

ONLINE RESERVATION PROVISIONS (Online Room Booking)

  1. Prospective customers fill in the reservation data in the form of reservation date, reservation hour, choice of room type and duration through the reservation page.
  2. Prospective customers will receive a notification and email information to complete the reservation process by making a payment for the amount listed on the apps.
  3. Prospective customers update payment status by uploading proof of payment.
  4. Reservation is successful after the outlet confirms the reservation data.

Order confirmation will be sent via notification and email which will include order data including name, date, time, outlet and total payment that has been paid.

CHECK-IN

Confirmation of the order must be brought along with the identity card during the check-in process at the outlet. The time recorded for billing calculations is the time listed on the proof of online booking, not the time of arrival of the customer.

PRICE

HAPPY PUPPY Karaoke The family always tries to list the latest prices on the APP and if something goes wrong, the correct price is the price listed at the outlet ordered. The price paid at the time of booking is only valid as a down payment and payment will be made at the outlet after the billing process. Prices are subject to change without prior notice and do not include tax.

PAYMENT

The method of payment accepted is by using a VISA, Mastercard, Mandiri Clickpay credit card and payment will be processed in real-time (directly) when ordering online.

LATENESS

The order will expire if the customer does not arrive within 30 minutes according to the online order.

REFUND

Online bookings that have been paid cannot be canceled or changed the order hours. The refund process can only be carried out if on the day of ordering the relevant outlet is not operational for reasons of repairs, government provisions requiring closure (special holidays, Eid al-Fitr, elections, etc.), force majeure (natural disasters), and situations- other situation. The refund process can be done by accessing the Booking page after the login process and completing and sending the forms correctly. The refund process will be done no later than 7x24 hours after sending the form correctly and the funds will be returned in the form of account transfers or taken in cash at the relevant outlets.

HAPPY PUPPY Family Karaoke may update these Terms of Use from time to time. Always check these Terms of Use before using APP.

SECURITY

HAPPY PUPPY Family Karaoke will use security procedures that can protect the privacy of your personal data whenever possible from loss or misuse, distribution, transfer and damage.

INFORMATION COLLECTION and USE

HAPPY PUPPY Family Karaoke collects and stores your personal data during the registration process to become a member. HAPPY PUPPY Family Karaoke uses information for three general purposes: to verify data when making online bookings, to contact you if there are changes to your online booking and to contact you about special offers and new products.

CHANGES TO THIS PRIVACY POLICY

HAPPY PUPPY Karaoke Family can change this policy from time to time. If we make major changes in how you use your personal data, HAPPY PUPPY Family Karaoke will let you know by posting a notice that is clearly visible on our page. You agree that the posting is sufficient and sufficient to notify you of the change.

INTELLECTUAL PROPERTY

  1. APP is an Online booking application in Indonesia that is managed and operated by PT IMPERIUM HAPPY PUPPY and becomes the sole owner or legal holder of all rights to the Site and the contents of this site with the transfer of copyright from the creator / developer of this website. All content contained on this site includes intellectual property protected by copyright laws and other laws protecting intellectual property that apply worldwide. All proprietary and intellectual property rights to this site and its contents remain with us, its affiliates or the licensors of the contents of this site.
  2. APP, names and related icons and logos are registered trademarks in various jurisdictions and are protected by copyright, trademark or other intellectual property rights. It is strictly forbidden to use, change or install the brands mentioned above for personal use and to describe APP.

LANGUAGE

General Conditions of Service This service is written in Indonesian and can be translated into other languages and if there are differences in interpretation then the Indonesian version is used.